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Terms of Use
These Terms govern the ordering, payment and use of the book Confluência — The Soul Map, sold under the Astral Vita brand. By placing an order you confirm you have read and accepted them.
1. Who is selling to you
The service is provided by [NOME LEGAL OU EMPRESA], tax number [NIF / NIPC], registered at [MORADA COMPLETA], Portugal.
Contact: [E-MAIL DE CONTACTO] · WhatsApp +351967345453. We reply in Portuguese, English and Polish.
2. What the product is
Confluência is a digital book delivered as a PDF, generated individually from the birth details you give us: full birth name, date, time and place of birth.
It brings together six symbolic systems — numerology, Western astrology, Chinese astrology (Ba Zi), ancestral traditions, Norse runes and an integrative synthesis — calculated from astronomical ephemerides and typeset into a single document. It comes in three editions (Nascente, Rio and Oceano), which differ in length, not in the rigour of the calculation.
Every copy is made to order and cannot be reused for anyone else.
3. The nature of the service — please read
The content is symbolic, cultural and reflective in nature, intended for self-knowledge and personal reflection.
It does not constitute medical, psychological, psychiatric, nutritional, legal, financial or investment advice, and does not replace consultation with qualified professionals. Nothing in the book should be used to diagnose, treat, cure or prevent any condition, or to support health, legal or financial decisions.
The book does not predict the future and is not sold to you as prediction. It describes symbolic patterns; the decisions remain yours, and so does responsibility for them.
If you are in psychological distress or in crisis, please seek professional help. EU emergency: 112. Portugal: SNS 24 — 808 24 24 24. Poland: 116 123. Brazil: CVV — 188. United Kingdom: Samaritans 116 123. United States and Canada: 988.
4. Who may order
You must be 18 or over and have legal capacity to enter into a contract.
You may order a book for someone else, provided you are entitled to pass on their birth details. In doing so you warrant that you have that entitlement and take responsibility for it. For minors, the consent of whoever holds parental responsibility is required.
5. How ordering works
Orders are placed over WhatsApp, in direct conversation with us. There is no automated checkout on this page: the site presents the product and directs you to that conversation.
To generate the book we need your full birth name, date, time (as precise as you know it) and city of birth. Without an exact time, the Ascendant, Midheaven and astrological houses lose precision — we always tell you this before you commit.
The contract is formed when we confirm your order and receive payment. We may decline an order, refunding in full anything already paid.
6. Prices and payment
The prices shown on this page are those applicable at the time of consultation and include applicable taxes unless stated otherwise. We confirm the final price in conversation before any payment.
Payment is due before the book is produced, by the means we indicate. Payment details are handled directly by the payment provider and never pass through us.
We may change prices at any time. Changes never affect orders already confirmed.
7. Timescales and delivery
The book is delivered as a PDF file, through the channel agreed with you. There is no physical shipment.
The timescale depends on the edition and the current queue, and is given to you before you confirm. We commit to quoting timescales we can meet; if something is delayed we tell you, and you may choose a full refund.
You are responsible for giving us a valid contact and for checking your spam folder. If delivery fails because of incorrect contact details, we resend as soon as you correct them.
8. Right of withdrawal
As a consumer in the European Union you generally have 14 days to withdraw from a distance contract without giving a reason.
That right does not apply, however, to goods made to the consumer’s specifications or clearly personalised, nor to the supply of digital content not supplied on a tangible medium where performance has begun with your prior express consent and your acknowledgement that you thereby lose the right of withdrawal (Article 16(c) and (m) of Directive 2011/83/EU, as transposed).
Confluência is entirely personalised and produced only after you order it, so it falls within those exceptions. We ask for that express consent in conversation, before we begin.
Regardless of this, we voluntarily offer the guarantee in the next section, which is more favourable than the statutory right.
9. Satisfaction guarantee
If you read your book and honestly feel it is not speaking about you, we refund the full amount.
Just tell us by WhatsApp or email, within 30 days of delivery. No forms, no detailed justification, no need to return the file. We refund by the original payment method, normally within 14 days.
This guarantee is voluntary and is in addition to your statutory consumer rights, which it does not limit. It may be refused in cases of manifest abuse — for instance, repeated requests from the same person.
10. Conformity
We are liable for lack of conformity of the digital content under applicable consumer law. If the file arrives corrupted, incomplete, or with birth details transposed through our error, we correct and resend at no cost.
Errors in the details you gave us are not a lack of conformity; even so, if you tell us in good time we regenerate the book with the correct details.
11. Intellectual property
The text, the calculation system, the typographic composition, the Astral Vita brand and the logo are our property or licensed to us.
On purchase you receive a personal, non-exclusive, non-transferable licence to read your book, store it and print it for private use.
You may not resell, publish, distribute, upload to public platforms, or use the content — in whole or in part — to create derivative products or to train automated systems, without our written permission.
12. Limitation of liability
We are liable for damage caused by our wilful misconduct or gross negligence, and for anything mandatory law does not permit us to exclude — in particular damage to life, bodily integrity and health, and liability under consumer protection law.
Otherwise, and to the fullest extent permitted by law, we are not liable for decisions you take based on the content of the book, nor for loss of profit or indirect damage. Our total liability is limited to the amount you paid for the order in question.
13. The website
We work to keep this page available and accurate, but we do not guarantee uninterrupted or error-free operation. We may change or suspend it at any time.
Prices and timescales shown here are indicative until confirmed by us in conversation.
14. Complaints and dispute resolution
Talk to us first at [E-MAIL DE CONTACTO] or on WhatsApp: most situations are resolved that way.
Consumers in Portugal may use the electronic Complaints Book at livroreclamacoes.pt.
For consumer disputes you may turn to an alternative dispute resolution body — in Portugal, CNIACC or the territorially competent arbitration centre. The official list is at consumidor.gov.pt. Consumers resident elsewhere in the EU may contact the ADR body competent in their country.
15. Changes to these Terms
We may update these Terms. The version that applies to your order is the one in force when you confirm it; later changes are not applied retroactively.
The date of the last update is shown at the top of this page.
16. Governing law and jurisdiction
Portuguese law applies. If you are a consumer habitually resident in another EU Member State, you keep the protection afforded by the mandatory provisions of your country of residence.
For disputes not settled by agreement or ADR, the courts of your domicile have jurisdiction where you are a consumer; otherwise, the courts of Lisbon.
This is a translation provided for information. In case of divergence between language versions, the Portuguese version prevails.